Since our humble beginning in August 1998, Michael Mann Desktop Publishing has worked to stay true to our three core values: courteous, compassion and considerate. After all, we are a client service based company.
Client Centered Service
We strive to see each and every person as a client, rather than a customer. To us, a customer is a one time purchaser, or someone who shops with you merely out of convenience or price. A client, on the other hand, is someone who interacts with you based on a relationship. While many businesses want to get to know your money, we would much rather get to know you.
It’s cheaper to keep a current client. Whether you are a new client or have been using our services for years, all clients are treated equally. Michael Mann Desktop Publishing will work with you to design a package which works for you, within your budget.
Each client is treated like a member of the family. Compassion and support are the building blocks of Michael Mann Desktop Publishing. We are compassionate about assisting you, even after final payment is received. A full feature of support options are available to all: a help center and e-mail and phone support.
Consistency in price, support, and quality of service. Michael Mann Desktop Publishing strives to maintain consistency throughout your entire experience here. Working to provide you with a quality service, while keeping costs down for all parties involved.
Michael Mann, Owner